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General Questions | Contacts | Media Management | Payments | Help
General Questions
How can I find out about the new offers that you launch every day?

Please check our NEWS section every day to see the latest deals, hottest offers, new promotions for you to get great gifts from us like iPods, cash bonuses, and other exciting giveaways.  Worth noting, when you log in to your account, this is the first page that you will see.

Can I promote offers on social networking sites like MySpace.com?

You can promote RocketProfit offers ONLY on your own profile or content page. However, absolutely NO offers shall be posted on public message boards, chat rooms, or in public areas of social networking and job sites including but not limited to myspace.com, facebook.com, tagged.com, Craig's List, etc. RocketProfit will NOT pay for any actions generated through such means.

How do you help affiliate members?

We are happy to provide support for our Affiliate Members in any way we can. We create new banners and links often so you can take advantage of special promotions; we highlight our best performing banners for you to maximize your profits; and we encourage you to tell us your ideas for new banners and creative.  We have the ability to provide customized promotions for a variety of offers for top performing affiliates.

Contacts
Affiliate Publishers - Have a question?

Please feel free to contact your account manager as listed on the top right corner of the page when you log in to your account  You will find his/her e-mail address, AIM, and phone number for any help you may need.

Having any questions while signing up?

Contact us at publishers@rocketprofit.com and a member of our Publisher Management staff will get with you as soon as possible.

Want to become an Advertiser?

Please feel free to submit your contact information and offer(s) via our Advertiser Request Form HERE or e-mail us at advertisers@rocketprofit.com and a member of our Advertiser staff will get back to you as soon as possible.

What hours are you available for my questions?

We are generally available 24/7 to answer any questions you may have, though in the very late night and weekend hours it may take a little longer than normal to get back to you.

Media Management
What Kind of Marketing Media Am I Allowed to Use for Your Offers?

Each offer has its own set of restrictions, listed clearly on the offer for your convenience.  At the main offer page, "Media" column, each offer has the media available listed upfront as E,B,T (E=E-mail, B=Banner, T=Text).  Once you click through into a specific offer, you can view all the creatives available, and any specific restrictions are listed on this page as well.  Should you have any specific questions upfront, please feel free to contact your account manager.

How do I Place Banners on My Website?

All banners can be downloaded from RocketProfit in either .jpg,.gif or .swf format, and then will need to be hosted by the affiliate to place on their website(s). Banners are then to be hyperlinked with the RocketProfit tracking url that was deployed for the creative.

For those coding banners on their websites via HTML, you can set up the banner in the following way:

<p><a href="Paste Your RocketProfit Tracking Link Here">
<img border="0" src="Name of File"></a></p>


Example:

<p><a href="http://www.synthebyte.com/affredir_DF.cfm?bid=3&lpid=100910&rid=46568">
<img border="0" src="IMU468x60"></a></p>


How Do I Get the E-mail Creative?

To get the actual E-Mail creative (HTML and Text), you must first download the suppression file for the offer.  Once the file is downloaded, you can then select the version you desire, then name and deploy a link.  At the next page, the HTML and its components will be available for download in a zip file, and the Text e-mail is present right on the page.

Where are the E-Mail Subject and Sender Lines?

The e-mail subject and sender lines are also listed on the page immediately after you deploy a link for any email creative.  If you would like to use anything other than what is listed, please contact your affiliate manager to get approval.

What is a Suppression File?

A suppression file is a list of names for an offer that you MUST NEVER mail.  We update all of our files every 7 days or sooner.  Please always make sure to download the most recent file before sending out an e-mail campaign and make sure to suppress these names from your list when mailing the offer.

Payments
When do I get my first check?

Your first check will be sent to you when you reach $25.00 in affiliate commissions, and each pay period thereafter in which you make at least $25 in affiliate commissions.

How often do I get paid?

You get paid EVERY month on net 15 terms, which means checks will be sent by the 15th of the following month via US Mail (for example, on October 15th you would get paid for commissions earned from the month of September).  You must generate $25.00 or more in total commission from affiliate commissions and referral bonuses.  Larger affiliates can have payments wired as fast as Net 1 from the end of the month.  Contact us for full details.

What if I don't generate $25.00 in monthly revenue?

If you fail to generate $25.00 in revenue, your check will be held over to the next pay period(s) as a lump sum until you cumulatively reach $25.00 or more in total from marketing commissions and referral bonuses. 

How do I get paid?

The standard method of payment is by check.  We send checks payable to the Payee name in your affiliate account.  Larger affiliates can request to be paid by bank wire.  We can also make payments via PayPal at no charge from RocketProfit.  Please contact your account manager if you would like to receive payments via PayPal.

Are there any fees when getting paid via PayPal?

Please note RocketProfit does not charge any fees for making payments.  However, PayPal will charge you their standard fees for receiving funds:  U.S. 2.9% of transaction amount sent PLUS 30 cents and International 3.9% of transaction amount PLUS 30 cents.  For a list of countries that PayPal accepts, please view here

Do I need to fill out a W9 Form?

A W9 form is required for all US affiliates.  It is not required for international affiliates.  We cannot make payments to US affiliates unless we have a valid W9 form on file.  The W9 form is found on the RocketProfit application page and can also be downloaded here.  Please fill out, sign and fax to Peter Klein at (516) 908-4774. 

How Can I Send in My W9 Form?

Once you fill out and sign your W9 Form, there are 3 ways to send it in:
1) Fax it to Peter Klein at (516) 908-4774.
2) E-mail to Peter Klein at peter@rocketprofit.com.
3) Send it to us via postal mail at:  RocketProfit, c/o Peter Klein, 76 North Broadway - Suite 3016, Hicksville, NY 11801.

 

 

Help
How do I create and utilize Sub IDs?

RocketProfit has developed and implemented Sub ID tracking to meet the growing needs of our affiliates.  SubID tracking will allow you to deploy just one tracking link per offer while providing a deeper level of reporting. 

A fully comprehensive overview of how to use SubID tracking can be found by clicking here: SubID-HELP

Implementing Sub ID tracking is very simple, and can be done in 3 easy steps:
1) Deploy a RocketProfit tracking link for any offer.
2) Add the parameter &affrefer= at the end of your link.
3) Give your SubID(s) any name you like after the =
NOTE:  There is a 20 character limit, and you CANNOT use the following characters:  @ # $ % ! ^ / \ [ ] = " - ' ? ( )

I forgot my password- how can I get it?

If you should ever lose your password, please click here and follow the steps to have it sent to you.  If you should lose both your USER ID and password, please email affiliates@rocketprofit.com and let us know your name and/or company name, and also the website you signed up with, that way can help look up the account and send your information directly to you.

How does the RocketReferral Program work?

As a valued RocketProfit affiliate, we are excited to offer you a 2% monthly bonus commission on all revenue generated by any RocketProfit affiliate(s) that you sign up!  If you would like to refer someone to sign up and join us at RocketProfit, please make sure to send them your special RocketReferral tracking link which can be found in the "Referral Program" section of your account.  You must use your unique link to get credit for your referral.  For additional information, please feel free to review the program here:  RocketReferral Terms & Conditions

What is the RocketRewards Program?

RocketRewards allows all affiliates to earn huge cash prizes every month based on their total commissions from marketing PLUS any referral bonus money.  You can access this program via a tab on the navigation bar or even from the "Check My Rewards" banner in the Stats section.  Your total commission is displayed at the top and the rocket fills up in red to show you the reward level you are currently at for the month.  The RocketRewards program launched on August 1, 2007.

What is the Affiliate Toolbox?

The Affiliate Toolbox is a great resource for all RocketProfit affiliates.  It contains all the best tools and tips from around the internet in order to help our affiliates generate more traffic and revenue.  The sources can help you promote and develop your website, expand search engine marketing techniques, send e-mails, and keep informed about the internet marketing industry in general.

How can I view reports on sales activity from my web site?

Simply log in to our Member section to view your affiliate program statistics by program, by link, by month or by custom date range.

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